90 demo records loaded.
← DashboardIssue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: APC SmartUPS 3000
Customer: North Texas Logistics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00045
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Axis 4K IP Camera
Customer: Plano Dental Partners
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00044
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: HPE ProLiant DL380
Customer: City of McKinney
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00043
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Dell PowerEdge R760
Customer: Richardson ISD
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00042
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: FortiGate 100F Firewall
Customer: Texas Manufacturing
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00041
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Cisco Catalyst 9300 Switch
Customer: Metro Medical Group
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00040
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: BOSZILLA AI Agent License
Customer: BOSZILLA Labs
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00039
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NOCZILLA Support Block
Customer: NOCZILLA
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00038
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: VMware Essentials
Customer: Legacy Senior Living
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00037
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Windows Server Standard
Customer: DFW Telecom
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00036
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Microsoft 365 Business Premium
Customer: Prosper Legal
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00035
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Samsung 4TB NVMe
Customer: Arlington Auto Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00034
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Poly Studio X50
Customer: Fort Worth Clinics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00033
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Aruba AP-635
Customer: Irving Hospitality
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00032
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: MikroTik CCR2004
Customer: Denton Warehousing
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00031
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NVIDIA RTX 6000 Pro
Customer: Rockwall Finance
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00030
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Lenovo ThinkStation P3
Customer: Frisco Data Center
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00029
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Synology RS2423+
Customer: Garland Utilities
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00028
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Ubiquiti U7 Pro
Customer: Allen Construction
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00027
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Yealink SIP-T46U
Customer: Dallas Security Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00026
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: APC SmartUPS 3000
Customer: North Texas Logistics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00025
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Axis 4K IP Camera
Customer: Plano Dental Partners
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00024
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: HPE ProLiant DL380
Customer: City of McKinney
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00023
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Dell PowerEdge R760
Customer: Richardson ISD
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00022
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: FortiGate 100F Firewall
Customer: Texas Manufacturing
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00021
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Cisco Catalyst 9300 Switch
Customer: Metro Medical Group
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00020
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: BOSZILLA AI Agent License
Customer: BOSZILLA Labs
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00019
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NOCZILLA Support Block
Customer: NOCZILLA
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00018
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: VMware Essentials
Customer: Legacy Senior Living
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00017
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Windows Server Standard
Customer: DFW Telecom
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00016
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Microsoft 365 Business Premium
Customer: Prosper Legal
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00015
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Samsung 4TB NVMe
Customer: Arlington Auto Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00014
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Poly Studio X50
Customer: Fort Worth Clinics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00013
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Aruba AP-635
Customer: Irving Hospitality
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00012
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: MikroTik CCR2004
Customer: Denton Warehousing
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00011
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NVIDIA RTX 6000 Pro
Customer: Rockwall Finance
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00010
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Lenovo ThinkStation P3
Customer: Frisco Data Center
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00009
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Synology RS2423+
Customer: Garland Utilities
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00008
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Ubiquiti U7 Pro
Customer: Allen Construction
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00007
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Yealink SIP-T46U
Customer: Dallas Security Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00006
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: APC SmartUPS 3000
Customer: North Texas Logistics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00005
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Axis 4K IP Camera
Customer: Plano Dental Partners
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00004
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: HPE ProLiant DL380
Customer: City of McKinney
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00003
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Dell PowerEdge R760
Customer: Richardson ISD
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00002
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: FortiGate 100F Firewall
Customer: Texas Manufacturing
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00001
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: APC SmartUPS 3000
Customer: North Texas Logistics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00045
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Axis 4K IP Camera
Customer: Plano Dental Partners
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00044
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: HPE ProLiant DL380
Customer: City of McKinney
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00043
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Dell PowerEdge R760
Customer: Richardson ISD
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00042
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: FortiGate 100F Firewall
Customer: Texas Manufacturing
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00041
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Cisco Catalyst 9300 Switch
Customer: Metro Medical Group
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00040
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: BOSZILLA AI Agent License
Customer: BOSZILLA Labs
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00039
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NOCZILLA Support Block
Customer: NOCZILLA
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00038
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: VMware Essentials
Customer: Legacy Senior Living
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00037
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Windows Server Standard
Customer: DFW Telecom
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00036
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Microsoft 365 Business Premium
Customer: Prosper Legal
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00035
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Samsung 4TB NVMe
Customer: Arlington Auto Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00034
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Poly Studio X50
Customer: Fort Worth Clinics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00033
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Aruba AP-635
Customer: Irving Hospitality
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00032
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: MikroTik CCR2004
Customer: Denton Warehousing
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00031
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NVIDIA RTX 6000 Pro
Customer: Rockwall Finance
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00030
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Lenovo ThinkStation P3
Customer: Frisco Data Center
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00029
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Synology RS2423+
Customer: Garland Utilities
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00028
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Ubiquiti U7 Pro
Customer: Allen Construction
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00027
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Yealink SIP-T46U
Customer: Dallas Security Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00026
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: APC SmartUPS 3000
Customer: North Texas Logistics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00025
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Axis 4K IP Camera
Customer: Plano Dental Partners
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00024
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: HPE ProLiant DL380
Customer: City of McKinney
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00023
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Dell PowerEdge R760
Customer: Richardson ISD
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00022
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: FortiGate 100F Firewall
Customer: Texas Manufacturing
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00021
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Cisco Catalyst 9300 Switch
Customer: Metro Medical Group
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00020
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: BOSZILLA AI Agent License
Customer: BOSZILLA Labs
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00019
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NOCZILLA Support Block
Customer: NOCZILLA
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00018
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: VMware Essentials
Customer: Legacy Senior Living
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00017
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Windows Server Standard
Customer: DFW Telecom
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00016
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Microsoft 365 Business Premium
Customer: Prosper Legal
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00015
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Samsung 4TB NVMe
Customer: Arlington Auto Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00014
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Poly Studio X50
Customer: Fort Worth Clinics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00013
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Aruba AP-635
Customer: Irving Hospitality
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00012
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: MikroTik CCR2004
Customer: Denton Warehousing
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00011
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: NVIDIA RTX 6000 Pro
Customer: Rockwall Finance
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00010
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: Lenovo ThinkStation P3
Customer: Frisco Data Center
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00009
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Synology RS2423+
Customer: Garland Utilities
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 1
Ticket Number: T-00008
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: Ubiquiti U7 Pro
Customer: Allen Construction
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 8
Ticket Number: T-00007
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Yealink SIP-T46U
Customer: Dallas Security Group
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 7
Ticket Number: T-00006
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: APC SmartUPS 3000
Customer: North Texas Logistics
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 6
Ticket Number: T-00005
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Open
Product: Axis 4K IP Camera
Customer: Plano Dental Partners
Priority: Low
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 5
Ticket Number: T-00004
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Resolved
Product: HPE ProLiant DL380
Customer: City of McKinney
Priority: Critical
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 4
Ticket Number: T-00003
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: Waiting Customer
Product: Dell PowerEdge R760
Customer: Richardson ISD
Priority: High
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 3
Ticket Number: T-00002
Issue: Customer reported operational issue requiring troubleshooting and documentation.
Status: In Progress
Product: FortiGate 100F Firewall
Customer: Texas Manufacturing
Priority: Normal
Resolution: BOSZILLA AI suggested steps, created notes, and prepared customer response.
Assigned To: AI Support Agent 2
Ticket Number: T-00001